Ardex Remote is a service that runs on a Windows Terminal Server. Users connect to Ardex Remote by using the Remote Desktop Connection app that comes standard with Windows (7, 8 and 10).
Open the Remote Desktop Connection application.
Click Start and type "Remote". The Remote Desktop Connection app should appear in the Start menu, or;
Windows 10: Click Start - Windows Accessories - Remote Desktop Connection
Windows 7 or 8: Click Start - Accessories - Remote Desktop Connection
The Remote Desktop app will appear.
Next step is to configure the Remote Desktop application;
Click Show Options in the bottom-left and do the following;
Username: Enter the username supplied. It will be in the form of ardexremote\yourusername
Enter the password (case sensitive).
Click Local Resources
Under Remote Audio, Click Settings
Set both Remote Audio Playback and Recording to Do Not Play/Record
Under Local Devices make sure there is a tick beside Printers and Clipboard
Place a tick beside Drives - Local Disk (C:) (you may need to expand "Drives")
Remote Desktop is now configured. Click Connect to start your Remote Desktop session (you may be asked for your Ardex Remote password) where you will find an icon to use Ardex Premier.